• Retail Store Manager

    Job Locations US-PA-Harrisburg
    Posted Date 2 months ago(9/27/2018 10:41 AM)
    Job ID
    # of Openings
  • Overview

    #ATI #American Telecom Inc #Ameritel #Ameritel retail #ATI Global

    #ATI #American Telecom Inc #Ameritel #Ameritel Retail #ATI Global


    • Coach Mobile Associates in building relationships with customers and ensure that each person has an unforgettable experience.
    • Ensure that every need the customer has when coming into the store is met before they leave, right fitting the solution and making expert recommendations, for a successful customer on-boarding process.
    • Train Mobile associates in using store systems to support the Customer Experience, including the Point of Sale and Customer Account.
    • Hire, train and develop a team of effective Mobile Associates; make staffing adjustments as needed to meet the needs of the business.
    • Appraise employees to determine eligibility for promotions or other status changes.
    • Utilize tools and resources to grow internal talent to the next level.
    • Build skills and successes through continued coaching and performance assessment conversations.
    • Maintain a neat, clean, organized store environment, always looking it’s best!
    • Responsible for the overall productivity results in the store.
    • Drive operational efficiencies to help minimize risk and protect the stores assets.
    • Deliver financial results based on key performance indicators.
    • Identify ways to manage and control store expenses


    • 5 years of Retail Sales Experience
    • Performance-proven sales background including 3+ years of retail management experience with a customer focused retailer
    • Experience in carrier sales preferred
    • Consultative sales and sales management in fields involving consumer technology along with an established record of high personal performance.
    • Operational and performance management
    • Ability to lead and coach to deliver sales results.
    • Ability to utilize T-Mobile values to deliver results and make business decisions when operating the store.
    • High School Diploma/GED required
    • Fluent in Spanish Preferred



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